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Self-Scanning Grocery Checkout - Enhancement or Nightmare?

Have you ever used the self-scan whenof the scan) TWO NINETY
checking out your groceries? Man, what anNINE...SAVINGS...FIFTY CENTS...PLACE YOUR
experience. I usually do my shopping early inPEACHES ON THE BELT. I turn around to my
the morning before my two cups of coffee haveneighboring isle, Did you get that? Yes,
had a chance to wear off. The stores aren'tthey're on sale. Everyone in the store knows
too crowded and I can power walk up and downI bought peaches. Beep FIVE SIXTY
the isles tossing food in the cart left andNINE...PLACE  YOUR  BATTERIES  ON  THE  BELT.
right. I stop occasionally to put on my extra
pair of eyes to make sure that I'm not buyingOkay, I finally try to get used to the
a cart full of trans fats and sugars,screaming banshee in the computer when my
otherwise  it's  smooth  sailing.organic grapes won't scan. PLEASE REMOVE YOUR
...ITEM...FROM THE BELT...HELP IS REQUIRED.
I love to food shop; nothing to try on, kidsArgh!! I look up and down the isle for help
are in school so no distractions. A veryand help is nowhere to be found. (I'm feeling
pleasant  experience.pressure, the line in back of me is getting
longer.) Ah, the heck with it. I'll forego
To make things even better, there are now thethe...IF YOU ARE FINISHED SCANNING PLEASE
self scan isles. Whoa, I must be in heaven.PRESS FINISH AND PAY. How rude! I'm in the
Not only do I get to really play out mymiddle of deciding what to do with the
childhood fantasy of being a cashier (backgrapes.  Urgh!
then you actually had to touch the keys on
the cash register, hear the cha-ching sound.I ditch the grapes and keep scanning until
Afterwards, you had to be able to correctlythe blaring voices says THE BAGGING AREA IS
count out change, but I digress), I also getFULL, PLEASE BAG YOUR GROCERIES BEFORE
my morning workout of lifting scanning andSCANNING. Of course as I stop to bag, the
bagging at breakneck speed (coffee does thatimpatient obnoxious loud voice screams IF YOU
you  know).ARE FINISHED SCANNING PLEASE PRESS FINISH AND
PAY  (why  I  ought  a...)
I'm ecstatic to be able to take the contents
of my cart, scan the little black linesGroceries bagged, I continue to scan my items
accurately past a little 5 inch square windowuntil my cart is empty. I press the
and then toss the groceries onto the conveyorappropriate button to terminate this little
belt. I'm in heaven until... WHAM, Like aadventure as yelled to me by the computer.
brick, a very loud female voice erupts fromYOUR TOTAL IS ONE HUNDRED SIXTY TWO DOLLARS
somewhere behind the little scan windowAND SEVENTY-SEVEN CENTS. Ok, my discreet
"PLEASE SCAN YOUR ABC STORE CARD...SYSTEMlittle  shopping trip is now front page news.
PROCESSING...YOUR CARD HAS BEEN
ACCEPTED...PLEASE  BEGIN  SCANNING..."I scan my debit card to which the computer
voice booms, PLEASE FOLLOW THE INSTRUCTIONS
Yikes! No one has yelled at me like thatON THE PIN PAD (no duh, you mean you don't
since the time my mother caught me lighting aget to yell at me further?) I take care of
little fire under my baby brother while hethe payment. THANK YOU FOR SHOPPING AT ABC
was in his high chair! Eeeooouuussa! Where isSTORE,  DO  NOT  FORGET TO TAKE YOUR RECEIPT.
this screaming wench? Come on out from behind
that scanning window. I've got a littleCan't we mute these things? Aside from the
something for you, it's a wonderful productfact that I place My Two Cents on the world
called  duct  tape.  C'mon,  show  yourself.wide web for everyone to see, I'm really a
very private person. I wish the self scan
Not being one to cause a fuss, I obeyed thecomputer  woman  would  realize  this!
loud computer voice and begin scanning. Hmm,
I'll start with the peaches...beep (the soundThat's my two cents and I'm sticking with it.



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