Workplace Stress - Causes, Costs, and Cures

The sign read: Hiring Happy People. Jane wasJane is typical of almost 50% of workers today.
certainly happy --and excited about working withTalented but disillusioned employees cost
this company. She anticipated applying her skillscorporations $300 billion in healthcare costs,
and knowledge, becoming part of a team andabsenteeism, employee turnover, worker's
being involved with innovative strategies tocompensation, and litigation. Stress contributes to
improve the company's product.chronic diseases such as heart disease and
Causes of Stressdiabetes that according to the Miliken Institute
It didn't happen overnight, but eventually Janecosts the U.S. economy more than $1 trillion
dreaded going to work. there were deadlinesannually. Forty-five percent of a corporation's
without enough people to meet them and newafter tax dollars go to healthcare costs.
technology to apply without enough training. Jane'sCures for Stress
manager constantly looked over her shoulder andWellness and lifestyle programs have been
there was not a chance of new idea sproutinginstituted in 43% of businesses and help individual
with all the fires that had to be put out.employees focus on reducing symptoms of
Jane was flat out stressed out and was startingstress through employee assistance programs,
to get sick. When she wasn't away at a doctor'shealth screenings, and health, nutrition, and
appointment, she was plotting the right time toexercise coaching. Results from these
leave her job. Jane was suffering from several ofinterventions can be measured through medical
the root causes of stress (as defined by theassessments and healthcare claims.
National Institute of Occupational Health andBut an important, new generation of stress
Safety), a lack of:reduction programs work with organizational
1. Knowledge or control of professional orleadership to identify, measure, and address the
organizational goalsroot causes of stress in the workplace. Using a
2. A link between work behaviors andspecially designed process, training and coaching
organizational or professional goalshelp improve several systems including strategic
3. Support - technical, training, time, financial, orplanning, communication, support, reinforcement,
managementand feedback. Results are measured through
4. Positive reinforcementhealthcare, absenteeism, employee turnover,
5. involvement with process development and /workplace accidents, and litigation costs.
or revisionIncorporating both types of programs is ideal.
6 Productive, positive relationships betweenWorking with employees and leadership achieves
management, associates, and peers.maximum benefit for the company's physical and
Costs of Stressfiscal health.