Truth In Hospital Advertising Will Prevent Catastrophic Injuries And Save Lives

Now that we have Mandatory Disclosures ofto the nursing office on every shift. Whenever
Medical Mistakes, Shouldn't We Require Disclosuresuch a situation exists, the patients and family
of Hospital Hazards?members are not being given full disclosure and
A number of states have already passed lawsthe hospital advertisement continues to give the
requiring hospitals to disclose medical and nursingimpression that the hospital is fully capable of
errors to patients or their next of kin. The Jointdelivering the highest possible quality of care.
Commission on Accreditation of Health CareCase in point:
Organizations has instituted the post incidentThe following is part of an advertisement on the
disclosure requirement as a standard of care inweb site of a hospital in New York City
administrative policy. Although it is nice to see a"The _______ Hospital has identified a number
trend away from covering up medical blunders,of clinical areas for which the provision of
how does this help prevent them? What aboutcutting-edge care depends upon superb
disclosing conditions that are likely to cause injurycoordination and the devotion of extraordinary
such as a severe nursing shortage on a particularinstitutional resources... Brings together the
unit? Are there no "truth-in-advertising" laws thatspecialized doctors, staff, technology and support
require full disclosure if the hospital administrationstructures that are needed for delivery of care
knows in advance that it cannot provide servicesthat is second to none anywhere."
in accordance with its representations?This well known institution does provide
Notwithstanding the fact that a full staff is nostate-of-the-art technology and when the units
guarantee against mistakes, an unsafe staffingare fully staffed they are usually well run.
level is the most visible indicator of generalHowever, there have been many instances of
deterioration in the quality of care. The following isunsafe staffing levels in all of the critical areas,
a partial list of problems arising out of not havingregular floors and the labor and delivery unit.
enough nurses on duty:Additionally, the hospital employs a staffing
Patient calls for assistance remain unanswered;coordinator who posts the staffing schedules two
Bedsores;months in advance. Therefore, when a severe
Medication errors;shortage exists for any shift the hospital
Injuries from falling;administration knew about it two months earlier.
Failure to follow physicians orders;Yet the advertisement makes the reader believe
Incompetent nursing care from lack ofthe best possible care is being provided and
supervision;consumers are unaware that there is a problem.
Failure to report changes in clinical condition;Since the quality of care as advertised can only
Narcotic overdose from patient controlledbe upheld with a full compliment of nursing staff,
analgesia;severe shortages that were known in advance
Fetal hypoxia during childbirth.without disclosing the consequential increased risk
Hospitals have a standard number of staffof iatrogenic complications compromises the
required for each unit based on a full census. Thepatient's safety and robs him/her of the
actual numbers can be less when there areopportunity to avoid the injury. Furthermore,
empty beds (except for labor and delivery units).advertising extolling the high quality of care in the
However, there is a risk that the beds would fillface of such known staffing shortages is
up during a particular shift. For example, atantamount to misrepresentation.
twelve-bed surgical intensive care unit usuallyConclusion
requires at least six nurses (one nurse for twoIn a nutshell, if all hospitals were required to give
patients). Sometimes more are needed forfull disclosure to the public of dangerous conditions
one-to-one nursing. If there are less patients atsuch as any units for which their nurses filed an
the beginning of the shift a fewer number ofunsafe staffing report, the patient's family
nurses would obviously still be safe unless themembers would have the opportunity to take
supervisor authorizes additional admissions withoutsteps to protect their loved ones. Moreover, the
adding more nurses. In many hospitals whererequirement for such disclosure would motivate
there are chronic shortages, having three to fourhospital management personnel to correct existing
nurses in a full twelve-bed unit is common and thehospital hazards and prevent new ones. This
staff nurses are sending unsafe staffing reportswould indeed be an "intervention for prevention".