Preventing Medical Mistakes

My heart broke that day in November of 2007,hospitals, nursing homes and HMOs in an attempt
when I read the story about the medication errorto get to the root-cause of serious events. I
that nearly took the lives of the infant twins ofhave reviewed errors in small private community
the movie star Dennis Quaid and his wifehospitals, small rural hospitals, large teaching
Kimberly. I was devastated that an overdose of ahospitals and government institutions. These
potent blood thinner had been administered toerrors have happened to people regardless of
those two babies. At the same time, I felt aage, gender, race, income, education, or social
great sense of personal frustration and pain. I amstatus. If a potentially fatal medication error can
a Pharmacist who has devoted my thirty yearhappen to the newborn babies of a movie star,
career in healthcare to preventing medicalthey can happen to you.
mistakes.In my personal experience, I have yet to find one
What most people don't know is that this exactperson who does not know someone or who has
same mistake had occurred in an Indianapolisnot experienced a medical mistake. I have heard
hospital one year earlier. This time six babies werestories about parents being given the wrong drug,
given the overdose. Three babies lived, and threesiblings getting a drug meant for someone else,
babies died.children getting the wrong dose, spouses getting
That's not the end of the story. In July of 2008drugs that they are allergic to, friends taking two
(one and one-half years after the Quaiddrugs that interact with each other and
overdose) the same error happened again in aacquaintances taking the drug in the wrong way.
Texas hospital. Fourteen babies were given theThe mistakes that I have heard about would fill
same drug overdose. Two twin premature babiesvolumes. All of these people have endured a
died as a result of the same mistake.tremendous amount of personal pain and expense
Enough is enough.because of preventable and needless medication
In 1999 the Institute of Medicine (IOM) published amistakes. This is a sad reality, but a reality
report which stated that nearly 98,000 people dienonetheless.
needlessly each year because of medicalPreventing medication errors and improving
mistakes. In 2009 the Consumers Union publishedefficiency is a main focus of the healthcare
a follow up to the IOM report basically stating thatreform plan. Not only will reducing medication
absolutely nothing had changed in the past tenerrors improve the quality of patient care it will
years. The Consumers Union concluded thatalso provide a significant cost savings to our
"There is little evidence to suggest that thenation.
number of people dying from medical harm hasThere is one key element that continues to be
dropped since the IOM first warned about theseoverlooked in the prevention of medication errors
deadly mistakes a decade ago." The Consumersand that is the patient himself.
Union projects that preventable, medical mistakesThe focus of medication error prevention should
account for more than 100,000 deaths each year-now include the empowerment of the patient by
or as many as one million lives over the pastproviding the tools necessary to conduct
decade.effective and complete dialog with their doctors
As a Pharmacist who has cared for thousands ofand other healthcare providers. Healthcare
patients over the past 3 decades, I have alsoconsumers (and the people who care for them)
investigated thousands of medication errors. Imust realize the importance of taking responsibility
have led countless teams of healthcarefor their own healthcare and take action to
professionals through the process of analyzingprevent a medical mistake from happening to
why the errors have occurred. I have providedthem.
oversight for medical professionals throughout