Physicians Use Social Media to Generate Business

In these tough times for every industry,Can Social Media Save the Day?
healthcare continues to add jobs. And while thesePhysicians of all specialties are concerned about
numbers may suggest that healthcare is recessiontheir incomes, and many are taking matters into
proof the facts reveal this may not be the case.their own hands. In an effort to promote
Despite continued job creation in the healthcarethemselves and their practice or facility, physicians
industry, the bad news continues to mountare using free online mediums like Facebook,
massive layoffs at pharmaceutical companies,Twitter, and blogs to engage with current patients
multiple hospital closings, health plans struggling,and reach out to new ones. One of the most
etc. And with the uncertainty surrounding thepopular physician bloggers, Dr. Kevin Pho, author
impact of new legislation, many healthcareof KevinMD, has this to say about why doctors
providers are fearful for their futures.and nurses should engage in social media:
These are unsettling times for every industry, butIts to a health professionals benefit to have some
the overall outlook for healthcare is still positive.sort of online presence. Not only to engage and
You already know the reasons for the projectedprovoke discussion, but also to make them
growth aging baby boomers, technologicalpro-active in the information associated with them
advances, longer life spans, even healthcarewhen their name is Googled.
reform. These long-term forces will continue toMore patients will be searching for doctors and
drive job growth in the industry, but it doesnthospitals via search engines, and being active in
mean physicians arent worried about the impactblogs, Facebook and Twitter allows you to define
that the recession and other circumstances mayyour online reputation. Going forward, this will be
have on future earnings.one of the more important reasons why doctors,
Around the country, patients are facing financialnurses, and medical institutions should have a
hardships affecting their ability to seek medicalrobust social media presence.
care. According to a recent MDsearch IncomeBut physicians arent acting alone. According to a
Survey, 61% of physician respondents have seenrecent article in the Jackson & Coker
a decrease in patient traffic, and 64% have seenIndustry Report, at least 367 hospitals have
a decrease in elective procedures. The downturncreated accounts on Facebook, Twitter, and/or
isnt surprising because for most patients, job lossYou Tube, and a number of hospitals have blogs
is accompanied by the loss of health insurance,authored by their CEOs in an effort to personalize
and even those who still have coverage aretheir message.
facing rising co-pays. The recession is causing aThe overwhelming popularity of social media has
shift in patients priorities, and money now seemscertainly not gone unnoticed by the healthcare
better spent on gas and groceries than anythingprofession. Physicians are just beginning to explore
less than emergency medical services.how these new tools can help them create an
While most physicians are not worried about losingonline presence. Healthcare may not be totally
their employment, they are concerned about therecession proof, but with the help of tools like
drop in patient visits and what that means forFacebook, Twitter, You Tube and blogs,
their income. Nearly half (47%) of the MDsearchhealthcare providers and facilities have new ways
survey respondents earned less in 2008 thanto engage with consumers and foster growth in
they did in 2007, and 57% projected that theythe industry.
would earn less in 2009 than they did in 2007.