| Risk management practices are important for any | | | | decide on a new patient quality of care |
| organization, but in particular, health organizations | | | | questionnaire as part of its risk management |
| because of patient care carry a more significant | | | | process on patient exit. But because different |
| burden than other types of businesses. Patient | | | | areas have different quality indicators, this |
| risk assessment is therefore important in | | | | questionnaire changes per department. To |
| identifying, assessing, analyzing and managing | | | | manually accomplish this would be difficult, but |
| patient's risk while going through the healthcare | | | | electronically quality indicators can be substituted |
| process. The use of informatics to assist with this | | | | for key phrases within the questionnaire thus |
| area of management has been extremely helpful. | | | | tailoring it according to needs. Instead of |
| Specifically, electronic patient risk assessments | | | | tremendous hours of integration, informatics |
| help healthcare facilities communicate, integrate, | | | | allows this within minutes. |
| educate and implement key concepts involved in | | | | Other tools of an effective patient risk |
| promoting good quality patient care. Without | | | | assessment also include education and |
| information technology to assist with these areas, | | | | implementation. Education refers to both staff and |
| the challenges become time consuming and limited | | | | public education to improve safety and quality of |
| in scope. However, having informatics help | | | | care. Information technology allows this as it does |
| organize and distribute this process greatly | | | | in other areas of healthcare education by |
| enhances its effectiveness. | | | | facilitating online learning. Didactic sessions can be |
| Communication is a large part of patient risk | | | | available for anyone to view, and staff that is |
| assessments in healthcare. The goal of | | | | required to participate in these sessions can be |
| communication is to create a culture that is | | | | tracked to ensure compliance. This leads into |
| transparent, open and fair. It is also important to | | | | implementation as problem areas defined within a |
| communicate a sense of leadership and support | | | | healthcare system need an easy means by which |
| to the staff within this open environment. By | | | | to implement better solutions as they appear. The |
| having information technology provide a means of | | | | ability to change policy and procedure of patient |
| communication between management, staff and | | | | risk assessment, and to distribute this to |
| the public, this open forum of transparency is | | | | widespread public and private areas, is a clear |
| created. This is an effective tool in reducing | | | | advantage of electronic information technologies. |
| patient risk as both problems and solutions are | | | | Overall, patient risk assessment is an integral part |
| more likely to come forth. Without informatics, | | | | to quality patient care. Manual efforts to invoke |
| this degree of communication would take much | | | | these tools have been helpful but are limited in |
| longer to accomplish in the forms of meetings, | | | | scope. This in turns limits the effectiveness |
| mailings, and announcements. Electronic forums on | | | | because of delays in changing policy and |
| the other hand distribute policies easily and provide | | | | procedure and in communicating information to |
| a channel for anyone at anytime to strengthen | | | | staff and public areas. By utilizing the abilities of |
| the patient risk assessment program. | | | | informatics to rapidly communicate, integrate, |
| Information technology also helps integrate patient | | | | educate and implement new patient risk |
| risk assessment plans. Once policies are defined, | | | | assessment strategies, patient outcomes benefit |
| these can be integrating into each department | | | | more quickly. Risk is therefore more efficiently |
| area to create uniformity. Communicating policy | | | | reduced and patient's quality of care is elevated. |
| and procedure is fine, but without integration into | | | | Information technology provides the best means |
| day to day operations, theory becomes wasted. | | | | to utilize patient risk assessments within |
| Informatics can easily transfer protocol data from | | | | healthcare to realize the goal of better patient |
| a general policy into a specific policy to make | | | | health. |
| integration simple. For example, a hospital may | | | | |