Medical Transcription Outsourcing - Going the HITECH Way!

Health Information Technology for Economy and- Identify the compliance requirements specific to
Clinical Health (HITECH) act providing for privacytheir organization
and security of patient health information was- Carry out a risk analysis that includes the total
enacted on 17th February 2009, as part of theflow of Patient Health Information (PHI) during the
American Recovery and Reinvestment Act.process of transcription. This needs to include the
(ARRA). The HITECH act has become effectivebeginning of the process, all the steps in between
on 17th February 2010.up to the conclusion of the process, namely:
HITECH has improved and expanded on the
concerns and issues addressed by HIPAA (Health1. Collection of dictation
Insurance Portability and Accountability Act).2. Transmission of audio files
HITECH has added new requirements concerning3. Distribution of audio files for transcription
privacy and security for health information that4. Shared access for quality checks
materially and directly affects many entities,5. Transmission of transcripts back to the
businesses, and individuals in ways more diversehealthcare professionals
than HIPAA6. Archiving
How does HITECH affect medical transcription- Identify the high-risk areas and look at the
service providers?current risk containment measures. Revise the
HITECH has added as 'Business Associates',measures to ensure that they are in tandem with
organizations that transmit protected Healthcurrent requirements and latest technology,
Information and require access on a regular basismaking sure there are no loopholes to allow for
to such information.breaches
Medical transcription is the process of converting- Ensure that employees and any third parties
audio records of the patient-healthcarehaving access to PHI are fully trained on the
professional encounter into text format. Theprivacy and security requirements. Make them
process of transcription is made efficient and costaware of their role in protecting PHI
effective when outsourced to a professional- Review existing relationships between covered
service provider. Medical transcription serviceentities and develop a continuing compliance
providers come under the purview of HITECH asstrategy
business associates, as they have access to- Develop a strategy to minimize breaches, an
patient health information and are involved in theearly detection plan for identifying breaches and
process of transmitting this data back and forthan action plan for quick responses to contain
during the process of transcription.breaches, if any
What are the steps to be taken by a serviceWhile outsourcing medical transcription, it has
provider to ensure compliance with the HITECHbecome important for healthcare facilities to
act?ensure that the service provider is fully aware of
To be compliant with the HITECH act, thethe requirement to protect the PHI under the
transcription service provider needs to implementHITECH act and have measures in place to
the following:ensure compliance.