| h services managers and medical managers | | | | equipment and administer large staffs (depending |
| coordinate, supervise, plan and direct health care | | | | on the facility one works at), |
| services delivery. They may establish and | | | | •understand finance and information |
| implement policies, objectives, and procedures for | | | | systems and be able to interpret data, |
| their departments; evaluate personnel and work; | | | | •have strong leadership abilities, |
| develop reports and budgets; and coordinate | | | | •Have tact, diplomacy, flexibility, and |
| activities with other managers. hey also may help | | | | communication skills. |
| formulate business strategies and coordinate | | | | Employment of medical and health services |
| day-to-day business. | | | | managers is expected to grow faster than |
| There are about 250,000 medical and health | | | | average. If you have work experience in the |
| services managers in the U.S. Almost half work in | | | | health care field and strong business and |
| private hospitals, in offices of physicians or in | | | | management skills you should have the best |
| nursing care facilities. The rest work mostly in | | | | opportunities. |
| home health care services, Federal Government | | | | How Much Do Medical and Health Hervices |
| health care facilities, ambulatory facilities, | | | | Hanagers Earn? |
| outpatient care centers, insurance carriers, and | | | | Median annual earnings of medical and health |
| community care facilities for the elderly. | | | | services managers were $67,430 in May 2004. |
| For general work in this field, a master's degree in | | | | Half of the managers earned between $52,530 |
| health services administration, long-term care | | | | and $88,210. The lowest salaries were less than |
| administration, health sciences, public health, public | | | | $41,450, and the highest were more than |
| administration, or business administration is normal. | | | | $117,990. |
| A bachelor's degree is adequate for some | | | | A Day in a Medical and Health Hervices Manager's |
| positions. Physicians' offices and some other | | | | Life: |
| facilities may substitute on-the-job experience for | | | | •On a typical day a Medical and health |
| formal education. | | | | services manager will: |
| Bachelor's and post-graduate degree programs in | | | | •direct activities in clinical areas such as |
| health administration are offered by colleges; | | | | nursing, surgery, therapy, medical records, or |
| universities; and schools of public health, medicine, | | | | health information, |
| allied health, public administration, and business | | | | •manage personnel, finances, facility |
| administration. In 2005, 70 schools had accredited | | | | operations, and admissions, |
| programs up to the master's degree in health | | | | •evaluate personnel and work; develop |
| services administration. As one seeks higher | | | | reports and budgets; and coordinate activities with |
| positions, they will need adequate experience and | | | | other managers, |
| perhaps an advanced degree. | | | | •maintain and keep the security of all |
| All States and the District of Columbia require | | | | patient records. |
| nursing care facility administrators to have a | | | | •coordinate day-to-day business of the |
| bachelor's degree, pass a licensing examination, | | | | clinic, |
| complete a State-approved training program, and | | | | •work closely with physicians on many |
| pursue continuing education. Some States also | | | | details, |
| require licenses for administrators in assisted living | | | | •oversee personnel matters, billing and |
| facilities. Health information managers require a | | | | collection, budgeting, planning, equipment outlays, |
| bachelor's degree from an accredited program | | | | and patient flow, |
| and a Registered Health Information Administrator | | | | •Engage in community outreach and |
| (RHIA) certification from the American Health | | | | preventive care. |
| Information Management Association. A license is | | | | I hope this article gives you a good idea of what |
| not required in other areas of medical and health | | | | is involved in the career of a Medical and Health |
| services management. | | | | Services Manager. Health care is the largest |
| Medical and health services managers must be | | | | industry in the world. In the U.S. about 14 million |
| able to: | | | | people work in the health care field. More new |
| •work long hours, | | | | wage and salary jobs are in health care than in |
| •spend considerable time walking, to | | | | any other industry. (Some figures from Bureau of |
| consult with co-workers, | | | | Labor Statistics. |
| •manage expensive facilities and | | | | |