Marketing Your Health Clinic

It seems to be the case that many of the peoplelooks like this:
who are attracted into the healing professions are1) direct contact
not necessarily the most business-minded of2) networking/ referral
people. This is a generalization, of course, but3) public speaking
after coaching with osteopaths, chiropractors,4) writing
masseurs, sports therapists, fitness trainers and5) promotional activity (PR)
many others in similar fields it would appear to be6) advertising
the case. The idea of selling yourself and lettingWhat this means is that the most effective ways
the world know who you are and what you do isto attract new patients into your practice are
not appealing to everyone, but it is nonethelessdirect contact with possible patients and a good
vital in establishing a great, profitable business.networking/ referral scheme for patients to hear
So what makes a successful healthcare practice?about you. In both these cases you establish not
I would argue that foremost it is marketing.just visibility, but also credibility. When it comes to
There, I've said it. Marketing. Probably one of theadvertising and PR, you have visibility without
most disliked words I hear from colleagues andcredibility - you may say you're the best
coaching clients.osteopath in Europe but you would say that
What does marketing mean to you? If you arewouldn't you? This isn't to say that PR and
answering: adverts, yellow pages, expensive,advertising don't work, but rather that they are
waste of money, then you're probably just beingperhaps not as effective as the other methods.
misled by the media portrayal of the marketingWhat does this mean to us as therapists then?
industry.Well first and foremost it means that we could
Because marketing is so much more than that...adapt a marketing strategy based entirely around
Every time you see a patient you are engaged innetworking with local Doctors (for example),
marketingwhich may be highly cost efficient and also
Every time you speak to a friend, or anextremely effective. You don't have to take out
acquaintance you are marketinghigh price ads in local papers. Perhaps rather than
Every time you even speak to a stranger aboutjust advertising in your paper, you could write
what it is that you do, you are marketing.articles for it, being a health specialist in an area of
Sure there are the established ways ofinterest. Or give talks in your area of expertise to
advertising and promotional activities, but theregroups of people who fall into your "ideal patient"
are so many more ways to market yourself andprofile. The more you can expose your potential
your healthcare practice.patients to your services the busier your practice
In her book on client attraction "Get Clients Now",will become.
CJ Hayden identifies 6 main ways to marketAlways remember that there are a variety of
yourself if you are a solo professional. She alsoways to market your healthcare business and
lists them in terms of their effectiveness. The listmany of them won't cost you a single penny.