IROs and the Hospital Peer Review Process

Many hospital CEOs, medical directors and riskdamage to physician's careers.
managers are hesitant to consider outsourcingDone correctly, peer review takes a systematic
peer reviews, because they simply have neverapproach to determining the reasons for sentinel
done so in the past. They have concerns aboutevents that have undesirable outcomes. The
invasive scrutiny by external organizations,focus is not on "good doctor or bad doctor"
potential loss of control, the possible polarizingissues, but on a broader range of questions such
effect on their staff and a fear that the focus willas:
be on finding and punishing "bad" doctors.Was there adequate support?
Because of inherent conflicts of interest that existWere the protocols and processes defined?
in hospitals' peer review process, hospital qualityDo we have the right physician expertise and
management systems need to ensure objectivitytraining to consistently produce positive patient
and adherence to accepted medical protocols.outcomes?
For this reason, many hospital groups areDo we need better trained assistance?
proactively moving toward Independent ReviewThe true goal of the peer review process is not
Organizations for unbiased peer reviews. Not onlyto point fingers or punish people, but to improve
are they seeing this as a best practice, but theypatient safety by identifying quality management
also gain other benefits, including rapid resolutionissues and fixing them.
of sensitive cases, heading off high-profile lawsuits,Download our free white paper Best Practices in
reducing internal polarization and preventingHospital Peer Review.