| Your EMR / EHR – Does it have to be CCHIT | | | | books. |
| certified? | | | | What does certification really fetch? |
| What is CCHIT? | | | | EMR is a long-term investment and providers |
| CCHIT or Certification Commission for Healthcare | | | | must be careful in choosing the right solution. Most |
| Information Technology was founded in 2004 by | | | | practices have very limited time and resources to |
| three industry associations (HIMSS, AHIMA and | | | | evaluate every detail of every product of |
| the Alliance) and is an independent non-profit | | | | interest. |
| private sector initiative that certifies EMR / EHR | | | | On the other hand, certification can help with the |
| software (used interchangeably in this article) | | | | evaluation and selection process by narrowing |
| solutions based on a specified set of parameters. | | | | down the initial set of solutions because CCHIT |
| Its mission is to accelerate the adoption of robust, | | | | certification assures implementation of basic |
| interoperable health information technology by | | | | functionality. This should allow a Practice to focus |
| creating a credible and efficient product | | | | more upon performing due diligence about a |
| certification process. | | | | companies’ track records in meeting individual |
| The purpose behind CCHIT | | | | practice’s special needs, ease of use, |
| There are hundreds of EMR software solutions on | | | | implementation success, financial viability, and |
| the market, each differing in feature functionality, | | | | after-sales service and support, and financial |
| and it is easy for providers to get lost in the | | | | stability of the EMR vendor. |
| cacophony of vendors especially, considering that | | | | The flip side to this approach, insisting on |
| Providers are not IT experts and often find it | | | | certification will potentially cut out a significant |
| difficult to properly assess and select an EMR | | | | population of more powerful (a better mousetrap) |
| solution that will best meet their current and | | | | solutions from smaller vendors, who cannot |
| foreseeable needs. CCHIT certification was | | | | afford the certification costs. Just because a |
| intended to reduce the risks of physician | | | | product is not certified does not necessarily mean |
| investment in EMR / EHR products, while achieving | | | | that it will not meet the specific requirements of |
| the following:a. Facilitate interoperability of EMR | | | | the Practice. At the same time, a Practice may |
| products with the emerging national health | | | | not really need the 300+ features mandated and |
| information network, sometimes called RHIOsb. | | | | evaluated by CCHIT. The real question of the day |
| Enhance availability of EMR adoption incentivesc. | | | | is, do you need a Rolls Royce when a Toyota |
| Ensure that EMR products protect the privacy of | | | | Corolla might serve the purpose? |
| personal health information | | | | What must a Practice do? |
| EHR / EMR Certification Criteria | | | | Rather than getting fixated on CCHIT certification, |
| The main category of certification deals with | | | | a Practice would do well to create a checklist of |
| products designed to be used in physician offices | | | | features that are important to it. This list should |
| and clinics and commonly referred to as | | | | include: |
| Ambulatory EMR. CCHIT certified EMR products | | | | 1. Does it support the specific requirements of the |
| were required to demonstrate compliance with | | | | specialty? (CCHIT acknowledges that its criteria |
| 116 criteria in 2006. Another 96 criteria were | | | | may not be suitable for settings such as |
| added in 2007 and in 2008, 19 new criteria were | | | | behavioral health, emergency departments, or |
| added to the certification requirements focusing | | | | specialty practices.) |
| on the following:a. Additional electronic prescribing | | | | 2. Does it allow the Practice to share information |
| features including access to the patient's | | | | electronically with other physicians, hospitals, |
| medication history, formulary, and eligibility.b. | | | | pharmacies, laboratories, radiology groups, and |
| Better and safer medication dosing, adjusted for | | | | others? (from a technical viewpoint, any system |
| patient weight and other factors.c. Better ability to | | | | that has HL7 interface, inbound and outbound, will |
| prevent adverse reactions due to drug | | | | be able to interoperate with other systems. |
| interactions or allergies.d. Use of standard formats | | | | 3. Does it enable you to measure and report the |
| to exchange basic patient information for | | | | quality indicators, needed to satisfy payment |
| continuity of care.e. Enhanced ability to view | | | | incentive programs that are based on levels of |
| X-rays and other diagnostic images.f. Better | | | | performance? |
| management of patient consents and | | | | 4. Does the vendor have the reputation of |
| authorizations.g. Increased use of standard | | | | providing outstanding customer support? |
| formats when receiving and storing laboratory | | | | 5. Are there any references of the same size |
| results. | | | | practice, specialty, and type in the local market |
| How much do vendors spend for certification? | | | | who can vouch for the ease of use of the |
| The initial cost of certification is about $28,000, | | | | selected product? |
| which provides a three-year certification. Vendors | | | | 6. Does it help monitor potential adverse drug |
| then pay an additional $4,800 in each of the | | | | reactions? |
| second and third years to cover marketing and | | | | 7. Does the EMR interface with the Practice |
| licensing fees. An EMR is certified for three years, | | | | Management or Billing software? You should also |
| but if a product is significantly reengineered or | | | | find out if you need an integrated system with a |
| re-architected before the end of the three-year | | | | common database. |
| period, it must be recertified. Minor updates | | | | These are only a few of the foundational |
| usually do not need re-certification. | | | | questions, as there are many non-functional |
| As of January 2009, certified EMRs include the | | | | requirements that need to be addressed to |
| following:a. Ninety-two EMRs that have received | | | | ensure successful implementation of an EMR/EHR |
| certification under the 2006 Ambulatory EHR | | | | solution. These requirements are focused around |
| criteria (latest certifications made on 30th April | | | | people (commitment, volunteers, etc.), capital |
| 2007).b. Fifty-five EMRs (including multiple versions | | | | (cost, ROI, initial cost vs. annual costs), technology |
| of the same product by the same company) that | | | | (server-based vs. ASP, tablets or laptops, etc.) |
| have been certified under the 2007 criteria.c. | | | | and organization (stakeholders, selection and |
| Fifteen EMRs that have been certified under the | | | | implementation leaders). |
| 2008 criteria. These include a number of products | | | | If all this seems too time consuming or |
| that have been further certified for Child Health | | | | overwhelming, the Practice must find a good |
| and Cardiovascular Medicine. | | | | independent EMR/EHR and Practice Management |
| Compare these numbers against the 300+ EMR / | | | | Solutions Firm who can assist in the initial needs |
| EHR solutions available on the market and it is | | | | assessment phase, vendor evaluation and |
| clear that the smaller niche players, offering | | | | selection process. These days you can find good |
| cost-effective products, have neither the time nor | | | | Consultants who will do all of the up-front leg |
| the financial resources to spend on certification | | | | work for you at no cost to your practice. |
| and especially, on re-certification every time they | | | | Therefore it would be wise to think twice before, |
| make any significant updates. This certification | | | | employing a company wanting to charge hefty |
| process is stifling competitors in the free | | | | up-front retainers and steep per hour consulting |
| marketplace and will only lead to higher prices and | | | | fees ranging from $100 to $200 per hour. |
| in turn, negatively impact Physicians’ pocket | | | | |