Four Tips for Protecting Your Healthcare Information

Think your healthcare information is alwaysproviders' offices may not be compliant with the
confidential? Unfortunately, it ain't necessarily so.disclosure accounting rules.
The Health Insurance Portability and AccountabilityMore important, though, is the fact that once
Act of 1996 (HIPAA) introduced some importantyour provider does disclose your PHI, whether
privacy protections for your personal andthey account for the disclosure or not, whoever
healthcare information, which, in HIPAA language,receives your PHI may or may not be required to
is called Protected Health Information, or PHI.comply with the HIPAA privacy rules.
Among the HIPAA protections is a series ofFor example, Sue Smith (named changed to
requirements that allow your healthcare providersprotect the individual's privacy) suffered a death in
to share your PHI -- without -- your authorization.her family. Because of the circumstances, her
They include all of the following circumstances:family member's PHI was provided to law
-- Uses and disclosures required by lawenforcement. Fortunately, the healthcare provider
-- Uses and disclosures for public health activitiesfollowed the HIPAA privacy rules and accounted
-- Disclosures about victims of abuse, neglect, orfor the disclosures. But, her family member's PHI
domestic violencewas subsequently released to the press, including
-- Uses and disclosures for health oversightSocial Security Number, date of birth, and
activitiesdiagnoses.
-- Disclosures for law enforcement purposesHow the press got the information is a subject
-- Uses and disclosures for coroners and medicalfor the courts. The point is that the information
examinerswas not protected once disclosed by the
-- Uses and disclosures for cadaveric organ, eye,healthcare provider.
or tissue donation purposesYour healthcare information may not be safe
-- Uses and disclosures for research involvingonce disclosed by your provider, either.
minimal riskWhat can you do to help ensure that you and
-- Uses and disclosures to avert a serious threatyour family's protected healthcare information
to health or safetyreally is protected and remains confidential?
-- Disclosures for Workers CompensationFirst: should you or your family member ever be
Should your healthcare provider disclose your PHIinvolved in any circumstance, mentioned above, in
for one of the above reasons, he or she iswhich your healthcare provider discloses your PHI,
required to document, or "account" for theexercise your right for an accounting of the
disclosure. You have the right to receive thatdisclosure by your healthcare provider.
accounting so that you will know to whom, ifNext, if no accounting is provided to you in writing
anyone, your healthcare provider has disclosedwithin 30 days, file a complaint with your
your PHI. You can exercise that right any timehealthcare provider's HIPAA Privacy Officer (all
you want by simply asking your provider for anhealthcare providers are required to have one),
accounting of the disclosures of your PHI.and if necessary, file a complaint directly with
However, compliance with disclosure accounting isHealth and Human Services' Office of Civil Rights.
spotty, at best. Many healthcare staff andThen, make certain that you follow the chain of
providers do not really know or understand howcustody: who got the information, and what they
or why they can, or should, disclose your PHI. So,did with it. Make sure that all of your requests for
some of them do not account for suchthis information are in writing, and follow-up with
disclosures.phone calls.
You may not necessarily know whether or notFinally, always keep a log of your requests; you
your PHI has been disclosed -- your authorizationmay need it.
is not required for these types of disclosures, and