| There has been a significant growth in health care | | | | money and energy for improving other industry |
| industry recently which has enabled the hospitals | | | | specific processes. |
| to use latest technology like ERP for better | | | | Financial management is another department |
| services and provide value for money to their | | | | where ERP provides innovative solutions to |
| patients. Hospitals cannot continue to follow old | | | | increase profit margins by providing cost cutting |
| practices and technologies. They need to be | | | | methods, better managerial reports, risk |
| updated in terms of use of latest technology and | | | | management and better insight in the business. |
| faster information transfer for better services | | | | The integration of various financial processes and |
| and retain their patients. | | | | development of new processes help in much |
| ERP in health care industry still needs lot of | | | | better financial management of any unit of health |
| development as most of the ERP solutions today | | | | care industry. |
| are inclined towards manufacturing or distribution | | | | Inventory management has been an integral part |
| and have some common features with health | | | | of any ERP solution and it continues to work as |
| care industry but lack in providing industry specific | | | | an important feature in the ERP for health care |
| solutions. Still ERP can be of immense help in | | | | industry too. Any hospital faces big challenges of |
| improving the working and value realization of any | | | | maintaining the inventory and instruments required |
| hospital of any size. | | | | on daily basis by the hospital staff for daily |
| ERP in health care industry can be very handy in | | | | services. ERP solutions is of great help in |
| improving human resource management for | | | | maintaining minimum levels of inventory, |
| maximizing the value realization of investment | | | | instrument maintenance and purchase, reorder |
| done on the human capital. ERP system can relate | | | | status, expiry, helping in finding more economical |
| the HCM applications with customer relationship | | | | sources and suppliers. Better inventory |
| tools to make every employee responsible for his | | | | management helps in giving better services and |
| actions and directly involved in the success of the | | | | increasing profit margins. |
| organization. ERP in health care industry help | | | | Front office of any hospital is of prime importance |
| greatly by providing an edge in anticipating | | | | to provide updated information at one desk. Bed |
| demands for skilled work force and improving the | | | | availability, appointments, schedules of doctors, |
| retention rate to use their work force as | | | | specialized services and treatments and other |
| strategic asset. | | | | information are readily available to the people |
| Lower operational cost in another marked | | | | working at the front desk and also ERP for health |
| improvement brought in by the use of ERP in | | | | care industry supports front desk by their expert |
| health care industry. With the use of ERP, human | | | | advice on any latest medicine, disease or |
| intervention and requirements are reduced, | | | | treatments. |
| information transfer is quick and automated, | | | | Though there are many opinions for unavailability |
| tedious works like scheduling and appointments | | | | of an industry specific ERP solution for health care |
| can be managed with greater ease and lesser | | | | industry but presently available solutions also |
| effort, patient management like registration, | | | | contribute immensely in improving the working of |
| discharge, billing and transfer can be done with | | | | hospitals to have an edge over growing |
| lesser manpower to cut down the cost of | | | | competition. |
| operations drastically. The hospitals can utilize this | | | | |