EMR and EHR System Implementation Best Practices - Part 2 - Primary Questions

This is the second article in a series dedicated tosystems, their purpose and intended affect on
uncovering the best practices for an EMRhealthcare?
implementation. The information presented has2. What influences the success or failure of an
been developed by the author as part of aEMR system implementation?
research project.3. What information technology implementation
Healthcare managers of information technologybest practices are relevant to EMR
have a duty to understand what factors ensureimplementations?
successful implementations that are unique toSignificance
clinical systems. Implementers of Electronic MedicalThe information we collect and analyze is critical
Record (EMR) systems who recognize thesebecause it recognizes the importance of properly
factors will have more success in delivering usableimplementing technology in a healthcare setting.
systems. This article series will analyze theThis information will help identify best practices
relationship between failed EMR implementationsthat can be used in the healthcare setting to
and successful EMR implementations to determinepromote the successful implementation of
the factors that contribute to a positive outcome.Electronic Medical Records (EMR) systems.
EMR systems are implemented on a small scaleAdditionally, the concepts and best practices
(Crosson et al., 2007), such as group provider oridentified will add to the growing body of
in a large setting such as a hospital systemknowledge relating to information technology
(Melvin, 2007). As such, there is opportunity forproject management in the healthcare
projects to range in cost from the thousands toenvironment with relation to the implementation
the millions of dollars. Comparatively, the appetiteof EMR systems.
for risk is more suited for the largerConsidering that most information technology
implementers. However, new tools and technologyprojects fail to fully realize their potential (The
make it easier for the smaller providers toStandish Group, 1995), the significance of what
leverage EMR systems Smyth, 2007; Adler,can be learned about these weaknesses can be
2007). Smaller providers, however, are potentiallydirectly applied so failure points can be avoided in
at financial risk if they do not understand thefuture projects. It is expected that much will be
complexities of the implementation of IT and howlearned about the specifics of information
it relates to their organizations.technology project failures that will directly
Primary Questionscorrelate to the healthcare setting. Additionally, it
The purpose of this article series is to learn; Whatis expected that through the successful
factors determine the successful implementationimplementations of both EMR systems, as well as
of EMR systems? A second interest of this articleother clinical and non-clinical systems, substantial
seris is to further the body of knowledge focusedbest practices will reveal themselves. These best
on developing comprehensive best practicespractices will contribute directly to the future
relating to the implementation of informationsuccessful integration of technology projects into
systems within the healthcare environment. Toa healthcare setting.
help answer the above question, the followingThe next article will identify the methodology used
additional questions will be addressed:for collecting and validating best practices.
1. What are Electronic Medical Records (EMR)