Creating Financial Stability for Healthcare Providers

Tightening cash flows coupled with the likelihoodWhat should the provider do?
of increased capital spending are a cause for1. Work with financial service companies that
concern among healthcare system executives. Inreally know healthcare. By that, I mean a
a recent report by the Healthcare Financialcompany that can truly understand the provider's
Management Association entitled "Financing thegoals and strategies as well as the particular
Future", some startling conclusions were reachedneeds of the patients. They need to work with
regarding current capital spending:o Thecompanies that put forth financial solutions like
deteriorating financial condition of hospitals areequipment leasing that don't sacrifice or
making capital access more difficult.o The gapcompromise other segments of the business.
between "haves" and "have nots" are widening as2. Shed assets that are a financial drain on the
to capital access, creditworthiness, and the abilityhealthcare provider. They need to determine
to finance the future.which real estate assets are productive for the
As for the predictions of future capitalfuture success of the business and which are not.
expenditures, the study compiled some interestingFor example, medical office buildings are difficult
statistics:o 72% of CFO's expect capitalto maintain and manage. Selling the asset to a
expenditures to increase in the next five years.othird party owner can relieve the provider not
85% of hospital CFO's surveyed said theyonly the headaches of property management, but
thought it would be more difficult f or theircan free up cash and improve the balance sheet
organizations to fund capital expenditures in thedramatically.
futureo 63% responded that they expected to3. Control expenses and improve operational
be more dependent on cash from operations tofunctions. Although many of the expenses of a
fund capital needs.hospital or practice are fixed in nature, there are
Staying as up to date as possible with newstill strategies that can be employed to improve
equipment technologies and replacing aging plantsthe bottom line. One method is to periodically
are a key priority among health providers. Theseperform employee reviews to determine which
organizations also must spend money on cleaningstaff members are productive and which aren't.
up old liabilities and build outpatient facilities in orderAn untrained or simply incompetent nurse or
for their operations to be viable in the future.other staff member can cost the facility a lot of
However, expenditures for updated equipmentmoney over time. The analyst should also review
such as over $1 million for an updated PETthe purchasing policy of supplies and surgical
scanner aren't being matched by income. Reducedinstruments. Is the facility taking advantage of
Medicare reimbursements haven't covered costs.quantity discounts? Are competitive quotes
As a result, healthcare systems have had toreceived from other medical supply distributors?
make up the difference.4. Collections can likely be improved. When
From the patient perspective, they don't want tocollection staff members follow up on both third
visit a facility that merely "keeps up". Patients areparty and self pay receivables, rather than just
paying more out of pocket expenses than everwait until they become considerably past due,
before. As a result, they expect to be able todays outstanding usually decrease. This can make
benefit from the technological advances they reada tremendous difference in the amount of
about in the newspapers.available cash flow.
The gap between what patients need and whatIt is clear that capital struggles are likely to
cash-starved healthcare providers can provide iscontinue for the foreseeable future and it is critical
ever widening. This gap is likely to remain in effectthat healthcare system executives must "think
if factors such as the Medicare situation, escalatingoutside the box" to remain competitive and in
malpractice insurance premiums, and technologysome cases, survive.
that is costly, continue to squeeze cash flows.