| Computerization of health records vis-à-vis | | | | technology that will enable the desired outcomes, |
| electronic health records (EHR) or electronic | | | | and our ability to monitor them.” |
| medical records (EMRs) is arguably the most | | | | Of course, technology will play a tremendous role |
| important healthcare information technology (IT) | | | | in the realization of this vision, which is highlighted |
| trend these days. Although the healthcare | | | | by the Workgroup’s early call for adoption of |
| information management arena has been relatively | | | | EHRs and computerized physician order entry |
| slow in catching up to technology, physicians and | | | | (CPOE), including time- and cost-saving features |
| others in the healthcare industry are starting to | | | | such as electronic transmission of permissible |
| see the impact that IT has had on other | | | | prescriptions and incorporation of lab test results |
| industries and are ready to utilize technology as a | | | | into EHRs. |
| tool as well. | | | | According to an Institute of Medicine report, an |
| As paper begins to disappear, utilizing technological | | | | estimated 100,000 people die each year from |
| devices to provide secure, timely and logically | | | | medical errors in hospitals. To the extent that |
| organized access to clinical information will become | | | | such errors are attributed to faulty software |
| more realistic and imperative. Of course, with | | | | systems, companies should focus on providing |
| President Obama’s economic stimulus | | | | EHR software solutions that promote using health |
| package offering monetary incentives for | | | | IT to improve patient safety reporting and data |
| adoption and use of EHRs through the Health | | | | analysis and to prevent such errors by providing |
| Information Technology for Economic and Clinical | | | | built-in safety management protocols and risk |
| Health (HITECH) Act, there is no doubt healthcare | | | | assessment tools, including early warnings and |
| IT has received a much-needed boost. | | | | alerts. |
| On Feb 17, President Obama signed the 2009 | | | | The functionality of the EHR product a company |
| American Recovery and Reinvestment Act | | | | offers is a key element. At the same time, there |
| (ARRA) into law that qualifies hospitals and | | | | are other factors that are equally significant |
| physicians for $17 billion worth of incentive | | | | towards the fulfillment of EHR adoption. At the |
| payments from Medicare and Medicaid over a | | | | end of the day — no matter how |
| five-year period. Under ARRA, specifically the | | | | technologically and functionally advanced a product |
| HITECH Act, $40,000 to $60,000 may be | | | | may be — service and support are critical in |
| available for each physician proving | | | | the overall adaptability, transition, implementation |
| “meaningful use” of an EHR. | | | | and continued success. Sound implementation |
| “It's an investment that will take the long, | | | | strategies with emphasis on an |
| overdue step of computerizing America’s | | | | “evolutionary” versus |
| medical records to reduce the duplication and | | | | “revolutionary” approach — keeping in |
| waste that costs billions of healthcare dollars and | | | | mind the diverse needs of users, whether small |
| medical errors that cost thousands of lives each | | | | practices and clinics or large hospitals and |
| year,” President Obama said at the stimulus | | | | organizations — will be the cornerstone of |
| bill signing on February 17. | | | | meaningful EHR adoption. Indeed, successful |
| While the exact definition of “meaningful | | | | customer implementation experience proves that |
| use” is yet to be determined by Health and | | | | those users who started utilizing EHRs early on |
| Human Services Secretary Kathleen Sebelius, the | | | | not only have had the luxury of implementation |
| legislation outlined three requirements: | | | | time on their side, but also have improved their |
| · E-Prescription — The EHR must include | | | | workflows and quality of patient care in a |
| e-prescribing. | | | | progressively “meaningful” manner while |
| · Electronic Exchange of Health Information — | | | | benefiting from advances in technology along the |
| The EHR must provide electronic exchange of | | | | way. |
| health information. | | | | In addition, the role of information networks will |
| · Report Clinical Quality Measures — The EHR | | | | be vital in improving communication among |
| must allow submission of clinical quality measures. | | | | healthcare organizations. An information and |
| In the words of David Blumenthal, M.D., the | | | | communications infrastructure is critical as many |
| national coordinator for health IT, “This is the | | | | avoidable errors and poor outcomes can be |
| beginning of a conversation that will continue for | | | | attributed to inaccessible data, lack of properly |
| some time,” adding “there is a long way | | | | documented information and the inability of |
| to go” before a final definition of | | | | agencies to share critical information in a secure |
| “meaningful use” is achieved. The task of | | | | and timely manner. Therefore, coordination, |
| defining “meaningful use” is assigned to | | | | integration and overall management of clinical |
| the Meaningful Use Workgroup, which presented | | | | information across localities, regions and providers |
| its initial recommendations to the HIT Policy | | | | of care is critical if any healthcare IT initiative is to |
| Committee on June 16. The key goals postulated | | | | succeed. |
| in the initial recommendations vis-à-vis a | | | | Computerization of health records is inevitable. |
| three-page preamble to the report and a | | | | The challenge lies not in its necessity — |
| well-defined, simple-to-understand matrix are: | | | | whether it should be done. Rather, it lies in the |
| - to improve quality, safety and efficiency, and | | | | approach — how it should be done. Many have |
| reduce health disparities | | | | and will continue to raise myriad concerns, |
| - to engage patients and their families | | | | whether from a technology, privacy or security |
| - to improve care coordination | | | | point of view. However, as stated by Dr. |
| - to improve population and public health | | | | Blumenthal, “It is a journey we must take if |
| - to ensure privacy and security protections for | | | | we are to improve care through the use of |
| personal health information | | | | EHRs.” Whether we are for it or against it or |
| The Workgroup has clearly developed the | | | | somewhere in the middle, it cannot be denied that |
| foundation of an inspiring and comprehensive | | | | the effort towards the realization of |
| definition that sets the groundwork for a tangible | | | | “meaningful use” is a positive step on the |
| and substantial vision of transforming healthcare | | | | road to EHR adoption and computerization of |
| delivery while highlighting that this is a progressive | | | | health records. With initiatives such as those |
| undertaking focused on results and not merely an | | | | undertaken by the Office of the National |
| exercise in software implementation. | | | | Coordinator (ONC) under the auspices of ARRA, |
| The preamble states, “The ultimate vision is | | | | physicians and others in the healthcare industry |
| one in which all patients are fully engaged in their | | | | are starting to see the positive impact that IT |
| healthcare, providers have real-time access to all | | | | has had on other industries and are more |
| medical information and tools to help ensure the | | | | encouraged to utilize technology as a tool |
| quality and safety of the care provided, while also | | | | themselves. As we progress towards the ultimate |
| affording improved access and elimination of | | | | vision, utilizing technological advances to provide |
| healthcare disparities. This ‘North star’ | | | | secure, timely and logically organized access to |
| must guide our key policy objectives, the | | | | clinical information will become more realistic, |
| advanced care processes needed to achieve | | | | imperative and ultimately “meaningful. |
| them, and lastly, the specific use of information | | | | |