Business Intelligence in Healthcare

The main goal of each Healthcare Institution in aThe star schema captures information related to
highly controlled & competitive environment,an inpatient event, which normally may last few
is to reduce operating costs while maintaining adays. In order to capture the whole lifecycle of
consistently acceptable level of patient treatment.the event, an accumulating snapshot fact table is
Reduce operating costs at all levels:used, as shown in the figure (check link below).
- Cost of healthcare ProfessionalsBased on this star schema, a wide range of
- Cost of lab equipment & consumablesanalytical tasks can be carried out. Analysis related
- Cost of pharmaceuticals / medical materialto medical treatment of a specific event
- Cost of a treatment per Diagnosis related(indicatively):
grouping (DRG)- Produce a medical history report on a patient
- Cost per type of medical intervention (e.g.- Produce stats on morbidity by restricting on
specific medical operation) On the other hand, anspecific ICD codes (e.g. frequency of an ICD as a
acceptable level of patient treatment involves:percentage of total events, ICD related to
- Evidence based medicine, accurate diagnosis anddemographic info like age or educational level)
efficient treatment- Analyse the relation of medical interventions to
- On time admittance in the Hospital andICD & DRGs, by restricting on specific DRGs
healthcare treatment- Mortal events per ICD / DRG (this can be
- Treatment with respect for the Patient- analysiscoded in a specific Exit_diagnosis value) Analysis
of optionsrelated to cost incurred by a specific event
- Reduction of risks during treatment (e.g. related(indicatively):
to the use of medicine, biomedical equipment,- Analysis on the average length of stay (ALOS)
blood transfusions)per DRG as well as per Patient demographics.
- Capture of medical history of the patient in- Analysis on the medical material &
order to support evidence based medicineconsumables cost related to a medical intervention
Moreover, goals of each Healthcare Institution are:- Analysis on the medical material &
- Reduction of medical errors and exposure ofconsumables cost related to an event of specific
the patient to medical hazards (e.g. inappropriateDRG
levels of radiation)- Analysis on the pharmaceutical cost related to
- Support medical research with patient &an event of specific DRG
treatment data- Delays in payment and collection levels
- Participate and support a larger HealthcareDepartment related analysis:
system, with the exchange of medical information- Number of treatment events / medical
on a patient, as well as statistics on populationinterventions per Department
morbidity & mortality. In Private Healthcare,- comparison of same specialty Departments The
the excellent Patient service is critical to Customerstar schema could also capture the involvement
retention & loyalty and business growth. Inand performance of medical Professionals. In
order to achieve these goals, each modernaddition it could capture many more facts related
Healthcare system aims to enhance itsto the event like manhours spent by the Doctor
Organisational capability with the introduction ofin charge, by the other professionals involved. The
standard business processes, standard healthcaredatamart can be linked to the datamart of
treatment based on standardized healthcareanother Hospital or Healthcare system, if the two
interventions. Medical information management isuse conformed dimensions and facts. Standardized
supported by the introduction of informationcodifications (like ICD) aim at achieving this
systems aligned to the standardized processes asconformance, in order to be able to consolidate
well as the introduction of classifications orinformation at the regional, national and
codifications of certain information types likeinternational level. Why develop the star schema,
diseases (based on ICD), medical interventions, labinstead of querying directly the Hospital
exams, biomedical equipment & consumables.Information System database. For two important
Hospital information systems (HIS) are used toreasons:
capture and process all information related to the- The star schema model is easily understandable
administrative as well as the medical aspects of aby the Business Analyst
patient event. A patient record is created which- The analysis on the star schema is
stores all the patient history, structured percomputationally more efficient (the symmetric
event. A datamart monitoring the inpatient andstructure’s simplicity allows for better
outpatient service could be based on dataquery optimization) Moreover the star schema
retrieved from the HIS database. In a dimensionalincorporates enriched information at the
model it would store the dimensions involved indimensions as well as derived facts on the fact
the service: Patient, Date, Healthcare Unit andtable (cost, duration). This additional information is
Department, exit DRG (diagnosis related grouping)produced and appended in the datamart staging
group, Diagnosis (based on ICD), Medicalarea. Business intelligence infrastructures, like the
intervention based on selected codification,one presented above can facilitate the analysis
pharmaceutical treatment, medical material used,and continuous improvement in a Healthcare
and capture all cost related facts in the fact table.system.