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Healthcare Communications Set To Take Off

After the telecom thunder and the retail rushconglomerates investing big money in
in India, Healthcare seems to be the nexthealthcare, are making the sector impossible
biggest bet for everyone. With promises ofto  ignore.
many billions of Indian Rupees, large
diversified conglomerates such as Reliance,So, the healthcare sector will grow at a
Birlas, Tatas are all betting their money infrenetic pace - Quod Erat Demonstrandum!.
the Indian healthcare delivery space. As hasComing to the need for good communications
been with other high growth sectors in Indiacompanies in this field and why they will
that witnessed a rapid meteoric rise, thosegrow is as self-evident as it is when we see
who don't jump into the bandwagon quickly arethe tree in a good seed after adding in the
likely to miss the speeding bus completely.factors of the right conditions, right
Industry experts promise that among othernutrients  and  a  little  luck.
businesses which will ride the crest of this
healthcare delivery boom will be theThis need for specialized communications in
erstwhile non-starter business of healthcarethe healthcare field is particularly
communications.important in a country with a tropical
climate profile as in India. Sadly the
Many communication giants who were earlyclimate makes India a breeding ground for
starters in healthcare communications (havingdiseases. Therefore, as much as we don't want
started two to three years ago) in India hadit to happen, there will be many
to face the embarrassing ignominy of theirmanifestations of many diseases(a few of them
businesses not taking off despite repeatedwhich have even been eradicated from the rest
attempts at survival. Some continue toof  the  world!)
struggle, but on the whole, it would be safe
to say that most have been decimated by beingSecondly, we live in a country where
ahead of their time. Some continue to adorntraditionally we have been taught not to
the garb of existing as healthcarequestion the medical professional; where a
communications agencies on the face of it,question by the traditional patient may even
but beneath the surface their survivalborder on being branded as a taboo. The need
instincts have taken the better of them andfor educating the huge and myriad Indian
they are doing all but healthcarepopulation in many ways will be an imperative
communications while waiting for the elusivedifficult  to  ignore.
critical  mass  of  clients.
Then, the very nature of India's diversity
But today, after the many months ofcalls for an effective communications
vacillation and intemperate behaviour, thescenario. Last known to have 1652 dialects of
healthcare sector are finally going to go thewhich 24 languages are spoken by over a
way of the 'boom' sectors. But beforemillion people, a mosaic made of thousands of
entering this field do not forget to read thecultural nuances that necessitate an
warning sign which proclaims, "Enter at yourintricate understanding of regional needs
own  risk.  Blink and the race will be over".before communications can be effective. Also,
healthcare is an area of special interest and
Today's signs that show the glimpse of acommunicating the needs, dispelling the myths
different tomorrow. Lets take a look at theand clearing the misconceptions in this field
signs - Reuters has projected 2007 to havewill  assume  sigificant  proportions.
the highest year-on-year earnings growth,
medical tourism has grown ten-fold from 2000The barometer signs all indicate towards a
to have over 1,00,000 medical touristshigh growth in the healthcare communications
touching the shores of India, private equityspace, and those who have an advantage of
funding is finding its way into thelocal knowledge, understanding of healthcare
healthcare sector, healthcare insurance hasand efficacy of implementation, will benefit
also taken off and finally the clincherenormously by riding the current healthcare
probably is the coming together of thecrest.
tipping point 'influentials' - the big Indian



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