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Article #24: Healthcare Communications Set To Take Off

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After the telecom thunder and the retail 'influentials' - the big Indian
rush in India, Healthcare seems to be the conglomerates investing big money in
next biggest bet for everyone. With healthcare, are making the sector
promises of many billions of Indian impossible to ignore.
Rupees, large diversified conglomerates So, the healthcare sector will grow at a
such as Reliance, Birlas, Tatas are all frenetic pace - Quod Erat Demonstrandum!.
betting their money in the Indian Coming to the need for good
healthcare delivery space. As has been communications companies in this field
with other high growth sectors in India and why they will grow is as self-evident
that witnessed a rapid meteoric rise, as it is when we see the tree in a good
those who don't jump into the bandwagon seed after adding in the factors of the
quickly are likely to miss the speeding right conditions, right nutrients and a
bus completely. Industry experts promise little luck.
that among other businesses which will This need for specialized communications
ride the crest of this healthcare in the healthcare field is particularly
delivery boom will be the erstwhile important in a country with a tropical
non-starter business of healthcare climate profile as in India. Sadly the
communications. climate makes India a breeding ground for
Many communication giants who were early diseases. Therefore, as much as we don't
starters in healthcare communications want it to happen, there will be many
(having started two to three years ago) manifestations of many diseases(a few of
in India had to face the embarrassing them which have even been eradicated from
ignominy of their businesses not taking the rest of the world!)
off despite repeated attempts at Secondly, we live in a country where
survival. Some continue to struggle, but traditionally we have been taught not to
on the whole, it would be safe to say question the medical professional; where
that most have been decimated by being a question by the traditional patient may
ahead of their time. Some continue to even border on being branded as a taboo.
adorn the garb of existing as healthcare The need for educating the huge and
communications agencies on the face of myriad Indian population in many ways
it, but beneath the surface their will be an imperative difficult to
survival instincts have taken the better ignore.
of them and they are doing all but Then, the very nature of India's
healthcare communications while waiting diversity calls for an effective
for the elusive critical mass of clients. communications scenario. Last known to
But today, after the many months of have 1652 dialects of which 24 languages
vacillation and intemperate behaviour, are spoken by over a million people, a
the healthcare sector are finally going mosaic made of thousands of cultural
to go the way of the 'boom' sectors. But nuances that necessitate an intricate
before entering this field do not forget understanding of regional needs before
to read the warning sign which proclaims, communications can be effective. Also,
"Enter at your own risk. Blink and the healthcare is an area of special interest
race will be over". and communicating the needs, dispelling
Today's signs that show the glimpse of a the myths and clearing the misconceptions
different tomorrow. Lets take a look at in this field will assume sigificant
the signs - Reuters has projected 2007 to proportions.
have the highest year-on-year earnings The barometer signs all indicate towards
growth, medical tourism has grown a high growth in the healthcare
ten-fold from 2000 to have over 1,00,000 communications space, and those who have
medical tourists touching the shores of an advantage of local knowledge,
India, private equity funding is finding understanding of healthcare and efficacy
its way into the healthcare sector, of implementation, will benefit
healthcare insurance has also taken off enormously by riding the current
and finally the clincher probably is the healthcare crest.
coming together of the tipping point






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