| Usually workflow & messaging is realized in | | | | is usually not applicable to government |
| CRM and then transactions are just logged | | | | structure, non-profit or public company |
| into Accounting/ERP/MRP. In the case of | | | | (community services, public utilities, |
| Microsoft Business Solutions products: | | | | churches, charities, etc.). Not-for-profit |
| Microsoft Great Plains, Navision, Solomon, | | | | organization needs purchasing and requisition |
| Axapta the natural CRM choice would be | | | | workflow, payroll approval workflow, and in |
| Microsoft CRM. However typical CRM | | | | certain cases special General Ledger (GL) |
| application targets Sales automation, which | | | | transactions workflow. |